Clean your beauty tools after each use with gentle soap and warm water. For makeup brushes, use a specialized brush cleanser. Allow tools to air dry completely before storing. Deep clean weekly with antibacterial solutions to maintain hygiene and extend tool life.

We offer free standard shipping on orders over R500. Standard delivery takes 3-5 business days, while express shipping (1-2 business days) is available for R75. International shipping is available with delivery times of 7-14 business days depending on location.

We accept returns within 30 days of purchase for unused items in original packaging. Beauty tools must be sanitized and in resellable condition. Return shipping is free for defective items, while customer returns incur a R50 restocking fee. Exchanges are processed within 5-7 business days.

Start with clean skin and tools for optimal results. Use gentle, circular motions and avoid excessive pressure. For facial tools, follow the natural contours of your face. Store tools in a clean, dry place and replace when showing signs of wear. Watch our tutorial videos for technique demonstrations.

Yes, our tools are designed with sensitive skin in mind. We use hypoallergenic materials and gentle textures. Start with light pressure and shorter sessions to test your skin's response. If you experience irritation, discontinue use and consult with a dermatologist.

All our beauty tools come with a 1-year manufacturer warranty covering defects in materials and workmanship. Electronic tools include a 2-year warranty. Warranty does not cover normal wear, misuse, or damage from improper cleaning. Contact our support team to initiate warranty claims.